The District of Timiskaming Social Services Administration Board supports individuals in need
throughout our communities by delivering Children’s Services, Paramedic Services, Ontario Works, and Housing Services through the effective use of available resources and in the best interest of the individuals we support. We are committed to serving and treating others through actions and values based on integrity and respect.

We are seeking a team member to help care for assigned properties and provide a regular, on-site
presence to our tenants at their buildings.

The Building Custodian is responsible for indoor and outdoor property and building maintenance for
social housing buildings managed by the DTSSAB. Maintaining a positive and professional rapport
with tenants, as a primary point of contact for our residents, allows the Building Custodian to be
responsive and proactive to their needs. Work assignments are primarily in the North of the
District, providing coverage district-wide as required. The work schedule will be approximately
three (3) days per week, with coverage on an as-needed basis, providing as much advance notice as
possible. This position is unionized.

Responsibilities
▪ Interact regularly with building tenants, always with a high degree of tact, professionalism and
courtesy
▪ Provide person-centered service by responding to routine tenant requests and concerns to foster
a positive living environment
▪ Clean interior and exterior of building common areas (entrances, walkways, hallways, washrooms,
windows, other)
▪ Snow removal at entrances/exits and groundskeeping, using manual tools (shovel, push mower) and
powered equipment
▪ Dispose of garbage and recyclable items, maintain garbage rooms, clean washers, dryers, air
vents, other
▪ Perform maintenance and safety checks on equipment and within buildings (i.e., fire alarm
testing, emergency power and lighting systems, fire protection systems)
▪ Report on maintenance needs, deficiencies, safety concerns, damages, vandalism, unusual
circumstances/occurrences
▪ Perform minor carpentry, repairs, minor plumbing (i.e.: unclogging drains, repairing sinks and
toilets.), operate equipment and power tools, perform minor electrical repairs on maximum 110
voltage lines and equipment, replace smoke alarms, other
▪ Provide on-site contact for contractors, and liaise with emergency services, when
required
▪ Respond to occasional afterhours callouts (outside of work hours, weekends, holidays) by phone
and/or by attending in person
▪ Other duties as assigned (duties vary at each building/property)

Qualifications and Experience
▪ Minimum of 2 years related experience working in a public setting with frequent interactions
with members of the public, performing a wide range of custodial and janitorial tasks,
groundskeeping, and/or minor maintenance and repairs (plumbing, electrical, carpentry) using safe
working practices. Education or training in a maintenance or trade program is considered an asset.
An equivalent combination of education and experience may also be considered
▪ Ability to work independently with limited on-site supervision, following directions,
instructions, and procedures
▪ Good communication (listening, speaking, and writing) and excellent interpersonal abilities to
interact effectively with tenants in a person-centered, respectful, positive, and empathetic manner
and work well with colleagues and supervisors
▪ Effective conflict de-escalation response to handle difficult or emotionally charged
situations/interactions involving tenants
▪ Good judgement and decision-making are critical to refer or escalate non-routine or contentious
matters to the supervisor
▪ Strong time management to prioritize, organize and schedule tasks efficiently, and adjust to
changing circumstances as needed
▪ Sound problem-solving and trouble-shooting skills
▪ Attention to detail for carefully noticing building/property issues to ensure a well-maintained
living environment for tenants
▪ Understand health and safety regulations, including WHMIS, building and fire codes for ensuring
a safe environment for tenants
▪ Computer proficiency, basic mathematical skills, knowledge of general office procedures and
technology
▪ Bilingualism (French and English) is considered an asset good

Must be able and willing to:
▪ Travel daily throughout the assigned service area and/or within the district – including
occasionally attending to buildings in Larder Lake, Englehart, New Liskeard, Haileybury, Cobalt
(i.e.: backfilling Building Custodians for vacation coverage, etc.)
▪ Maintain a valid drivers’ license and have access to a reliable vehicle, since driving is a
daily regular requirement
▪ Respond to after-hours callouts within 30-minutes (by phone or in person, based on nature of
call) during rotating on-call duty
▪ Stand, walk, bend, lift and carry heavy items or supplies for maintaining the
property